We now look at the general merchandise retail formats highlighted in Table 8.2: speciality store, traditional department store, full-line discount store, variety store, off-price chain, factory outlet, membership club, and flea market. Speciality Store: A speciality...
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Situation Analysis
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Vending Machines
A vending machine is a cash- or card-operated retailing format that dispenses goods (such as beverages) and services (such as electronic arcade games). It eliminates the use of sales personnel and allows 24-hour sales. Machines can be placed wherever convenient...
Web, Non-Store-Based, and Other Forms of Non-Traditional Retailing
As both multichannel and Web-only retailers look to ramp up their online revenues, many of them may be missing out on a huge opportunity. Why? A big challenge is for these retailers to effectively coordinate their E-commerce efforts with their social-media activities....
Retail Institutions by Store-Based Strategy Mix
In virtually every retail format, there is a great deal of competition. Here, we cover a total of 14 different retail formats—six are food-oriented and eight are focused more on non-food goods and services. What is clear is that more shoppers than ever are interested...
Retail Institutions Characterised by Ownership
Retail firms may be independently owned, chain-owned, franchisee-operated, leased departments, owned by manufacturers or wholesalers, or consumer-owned. Although retailers are primarily small (three-quarters of all stores are operated by firms with one outlet and more...